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7 Years as
a
Graphic Designer

The Result Layout and design skills used to create intuitive information architecture, wireframes, and mockups

• Able to juggle multiple tasks

• Detail-oriented

Journalism
Training

The Result Comfort contacting, interviewing and forming a connection with anyone

• Thrive under tight deadlines (daily newspaper designer for 6 years)

Degrees in Psychology
& Graphic Design

The Result Two passions that combine perfectly for a UX Researcher & Designer


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Step 1 Start Online
Find out as much as I can about the subject through published articles, studies, and other relevant sources.

Step 2 Heuristic & Competitive Analysis
Find out what the current product offers. Compare this to what competitors offer.

Step 3 Gather Questions
List out all the questions I have based on my research and decide which ones are most important to pursue. This step is present throughout the research process.

Step 4 Identify Candidates for Interviews
This may include creating, posting, and gathering information from a survey. The survey results can then be used in persona generation.

Step 5 Interview
The lynch pin of the research process – as well as a great idea generator.

Step 6 Design Studio
A fast, fun way of generating creative ideas to solve the users’ problems – used to create the first prototype.

Step 7 Prototype & Test
Prototype, test, revise – repeat until an intuitive design emerges that is just what the user needs. To maintain a rapid, agile process, I start with low-fidelity prototypes.

Step 8 Wireframes & Mockups
My layout & design background, combined with my passion for research, allows me to create high-quality work from briefs to mockups.


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CARE TRACKER

A health profile tool to help WebMD gain and retain users.

FACEBOOK INTERESTS

A new feature for Giving Tree to help annual fund managers be more successful and efficient.

COMMUTE BUDDY

An app to help the chronically tardy go from "late arrivals" to "early birds."

VISUAL DESIGN

A selection of pieces from my career as a front page and features newspaper designer.